Effective Date: 12 December 2024

At Medimore Medical Supplies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.
By interacting with our website, services, or contacting us directly, you consent to the practices described in this policy.
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1. Information We Collect
We may collect the following types of personal information:
•Contact Information: Name, phone number, email address, and physical address.
•Transaction Details: Payment information and order history.
•Website Data: Cookies, IP addresses, and browsing behaviour to improve user experience.
•Communication Records: Emails, WhatsApp messages, or calls you make to us.
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2. How We Use Your Information
We use your personal information for purposes such as:
•Processing orders, payments, and deliveries.
•Communicating updates, promotions, and relevant product information.
•Enhancing user experience through website analytics.
•Ensuring compliance with legal and regulatory requirements.
We do not sell or share your information with third parties for marketing purposes.
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3. Data Protection
We implement strict measures to protect your personal information, including:
•Secure data storage with encryption protocols.
•Access controls to prevent unauthorized access.
•Regular updates to security systems to mitigate risks.
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4. Your Rights
You have the right to:
•Access the personal information we hold about you.
•Request corrections to inaccurate or incomplete data.
•Opt-out of marketing communications at any time.
•Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, contact us at sales@medimore.co.za
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5. Third-Party Services
We may use third-party services (e.g., delivery providers) to facilitate our operations. These parties are contractually obligated to protect your data and use it only for the agreed purposes.
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6. Cookies and Tracking
Our website uses cookies to enhance functionality and analyze traffic. You can disable cookies in your browser settings, though this may impact website performance.
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7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
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Contact Us
For questions or concerns about this Privacy Policy or your personal information, please reach out to us:

📧 Email: sales@medimore.co.za
📞 Phone: 074 803 7223
We value your trust and are dedicated to maintaining your privacy.